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FAQ

General

What is the Ne$t Programme? How to customer What is EDee Express Delivery? What is EDee? What are the benefits of cross-border online shopping?

Account

How do I know that my products were received at my EshopWedrop shopping address? What is the Personal EshopWedrop Delivery Address? Where can I see my invoices?

Orders

What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to Romania? How can I check my parcels and how can I find out when they arrive at destination? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are the times and dates for delivering parcels to my online shopping address in the UK, USA, Poland, Germany and Italy?

Retailers

Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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